This Privacy Policy explains how Talentflow Danmark processes personal data when you use our online platform and services. Talentflow Danmark is committed to protecting your privacy and handling your data in a transparent and lawful manner, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Identity of the Data Controller
The data controller responsible for the processing of your personal data is:
Talentflow Danmark
59 Store Kongens Gade,
Copenhagen, Capital Region of Denmark, 1264,
Denmark
2. Data We Collect
We collect various types of information in connection with the services we provide, which include online interview platform hosting, interviewer training, candidate assessment tools, virtual recruitment process design, competency-based interviewing training, and online job interviewing support.
The data we collect may include:
- Information you provide directly: This includes information you give us when you register on our site, use our online platform, participate in training sessions, use assessment tools, communicate with us, or provide feedback. This may include your name, contact details (such as address), professional history, qualifications, employment details, and any other information you choose to share related to our services. If you are using our interview platform, this may include information submitted as part of your profile or shared during an interview.
- Information provided by third parties: We may receive information about you from third parties, such as potential employers or recruitment agencies who use our platform for their recruitment processes. This information is provided by them in connection with your candidacy or participation in their recruitment activities conducted via our services.
- Usage data: When you access and use our site or online platform, we automatically collect information about your interaction, including your IP address, browser type, operating system, pages viewed, features used, and timestamps of visits. This helps us understand how our services are used and improve them.
- Interview and assessment data: If you participate in an interview or assessment conducted via our online platform, data related to that interaction may be collected and processed. This may include video/audio recordings, textual transcripts, and responses to assessment questions, depending on the specific service being used and the consents obtained where required.
3. Legal Basis for Processing
We process your personal data based on several legal grounds:
- Performance of a contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing access to our platform or services you have subscribed to).
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms. This may include improving our services, ensuring security, and for business operations. Where we rely on legitimate interests, we conduct a balancing test.
- Consent: In some cases, we may rely on your explicit consent to process specific categories of data or for specific purposes, such as recording interviews or for certain types of marketing communications. You have the right to withdraw your consent at any time.
- Legal obligation: Processing may be necessary for compliance with a legal obligation to which we are subject.
4. How We Use Your Data
We use the data we collect for the following purposes:
- To provide, operate, and maintain our services, including hosting the online interview platform, delivering training workshops, and providing assessment tools.
- To manage your account and provide customer support.
- To facilitate communication between users of our platform (e.g., between candidates and interviewers/employers).
- To conduct interviews and assessments when using our online platform and tools.
- To provide training and support related to our services.
- To improve and optimize our site and services.
- To communicate with you about our services, updates, and related information (where appropriate and in accordance with legal basis).
- To detect, prevent, and address technical issues and security incidents.
- To comply with legal obligations.
5. Sharing Your Data
We may share your personal data with third parties in the following circumstances:
- With Clients/Employers: If you are using our online platform or services as a candidate or participant in a recruitment process managed by one of our clients (e.g., a potential employer or recruitment agency), your data relevant to that process (including profile information, interview data, or assessment results) will be shared with that client. They will process this data in accordance with their own privacy policies.
- Service Providers: We engage third-party companies and individuals to facilitate our services, provide services on our behalf (e.g., hosting, data storage, analytics, customer support), or assist us in analysing how our services are used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If Talentflow Danmark is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may share your information with your consent or at your direction.
6. Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
7. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to provide the services you have requested, to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods can vary depending on the type of data and the purpose of processing.
8. Your Data Protection Rights
Under the GDPR, you have certain rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (particularly where processing is based on legitimate interests or for direct marketing).
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
9. Exercising Your Rights
If you wish to exercise any of these rights, please contact us in writing at:
Talentflow Danmark
59 Store Kongens Gade,
Copenhagen, Capital Region of Denmark, 1264,
Denmark
We will respond to your request in accordance with applicable law. Please note that we may need to verify your identity before fulfilling your request.
10. Cookies and Similar Technologies
Our site and online platform may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
11. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If we transfer your personal data to countries outside the European Economic Area (EEA) that are not deemed to provide an adequate level of protection by the European Commission, we will ensure that appropriate safeguards are in place, such as using Standard Contractual Clauses approved by the European Commission or relying on other legally recognized transfer mechanisms.
12. Right to Lodge a Complaint
If you are an individual in the EEA or UK and believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a competent supervisory authority. In Denmark, the supervisory authority is Datatilsynet.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.